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How to undo a payment on an invoice
How to undo a payment on an invoice
Stanislava Berberova avatar
Written by Stanislava Berberova
Updated over a week ago

You can undo a payment by detaching it from the invoice:

For the credit card payment, you need to refund it through the payment processor:

*** Please check out the following article to process refunds using QM payment processor:

By detaching the payment, a credit memo is created which will be available on the client's profile:

Please contact the support team, to get this credit memo deleted from the client account. 

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